Syllabus B3
Negotiation, Influence and Persuasion 7 / 12
Characteristics of Negotiation
0:39
Types of Negotiation
1:25
Phases of Negotiation
1:04
Approaches to Negotiation
0:37
Quiz
6 Weapons of Influence
1:31
Quiz
Persuasion
Syllabus B3Objective Test Questions
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B2. Recap - Team Performance
B. Managing People Performance
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B3. Recap - Negotiation, Influence and Persuasion
B. Managing People Performance