How different Stakeholder groups interact 3 / 4

STAKEHOLDER GROUPS

The needs/expectations of the different stakeholders may conflict.

Some of the typical conflicts are shown below:

StakeholdersConflict
Employees versus ManagersWages versus Bonus (cost efficiency)
Customers versus ShareholdersQuality versus Profit/dividend
General Public versus ShareholdersEnvironment versus Profit/dividend

Common Examples

  1. Managers prefer short-term decisions which bring them short-term profit (bonuses)

    however 

    Shareholders prefer Long-term decisions which bring them return in long-term.

  2. Business expansion may require additional share issues or loans, which will reduce financial independence

  3. When small businesses grow, the owners may lose control if they appoint managers to run the business

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