Syllabus D6

a) Explain the importance of learning and development in the workplace
b) Describe the learning process: Honey and Mumford, Kolb
c) Describe the role of the human resources department and individual managers in the learning process
d) Describe the training and development process: identifying needs, setting objectives, programme design, delivery and validation
e) Explain the terms ‘training’, ‘development’ and ‘education’ and the characteristics of each
f) List the benefits of effective training and development in the workplace