Syllabus D1

a) Define leadership, management and supervision and explain the distinction between these terms
b) Explain the nature of management
i) Scientific/classical theories of management - Fayol, Taylor
ii) The human relations school – Mayo
iii) The functions of a manager – Mintzberg, Drucker
c) Explain the areas of managerial authority and responsibility.
d) Explain the situational, functional and contingency approaches to leadership with reference to the theories of Adair, Fiedler, Bennis, Kotter and Heifetz.
e) Describe leadership styles and contexts: using the models of Ashridge, and Blake and Mouton